Solution Briefs

Media and Engagement Platform Solution Brief_0819

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3 www.radisys.com RADISYS | Digital Communication and Engagement Expanding the Portfolio to Deliver Omni Channel Communications In addition to the Media Server platform, Radisys' portfolio includes a digital communication and engagement platform that unifies voice and video communication, content sharing, and digital commerce capabilities to enhance customer and workforce engagement. The platform enables a wide variety of digital engagement capabilities such as: • unique two-way interactive channels for communication between businesses and their customers & employees, • chat groups, • chat bots, • voice and video communications, • live video streaming, • content sharing, • etc. The portfolio continues to expand to support digital applications with new and unique engagement capabilities. The forthcoming Platform-as-a-Service offering will provide user-driven application development that enables you to combine all of the Radisys capabilities highlighted here and more into unique and highly differentiated applications. New Revenue-Generating Applications Require Real-Time and Non-Real- Time Engagement Voice HD voice, speech enablement, biometric authentication, IoT device triggered calls Video HD Video collaboration, computer vision, user generated live streaming content, fully immersive experiences (AR, VR, 360 degree, etc.) Omni Channel Digital Engagement Live chat, Bot/AI driven end user engagement, multiparty chat-based collaboration, co-browsing, content delivery, and automated social engagement channels Context and Content Communications defined by the context of content and workflow (IoT, commerce, business process etc.) Ready to Learn More? If you are tasked with ensuring the delivery of cutting-edge applications at an accelerated pace, we would like to offer a short introductory call to explore further how we can support your media requirements. To talk with one of media communications experts, please call: +1 (503) 615-1240 or email: sales@radisys.com.

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