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RADISYS SOLUTION BRIEF | Engage Virtual Assistant Solution Brief
Interactive Voice Response (IVR) systems are a prime operational
service that helps companies provide services to their customers. Yet,
many IVRs reside on legacy ecosystem platforms that subject callers to
confusing and frustrating button-pushing. These relics that kicked off
new ways of handling customer centers are not able to provide efficient
and quick support for today's customers' demands.
S O L U T I O N B R I E F
Radisys Engage
Intelligent Virtual Assistant Solution
Boost Customer Experience and Improve Contact Center Efficiency
