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www.radisys.com
RADISYS SOLUTION BRIEF | Engage Virtual Assistant Solution Brief
using a Video over LTE (ViLTE) capable 4G/LTE or 5G smartphone (no app download required). The
customer can use any mode of communication; the Intelligent Virtual Assistant can adapt on the fly to
any desired communication format and move between modalities.
Do away with outdated IVR and
upgrade to Live Customer Care—
just like live video calls.
Enable One-on-One video
interactions with an influencer,
subject matter expert, and brand
ambassador with whom the
customer can associate.
Make the interaction immersive
by showing a video, graphics, or
images to the customer. Use the
entire screen real estate.
