Solution Briefs

Engage In-Call Assistant Solution Brief

Issue link:

Contents of this Issue


Page 6 of 6

7 RADISYS SOLUTION BRIEF | Add the Power of Conversational AI and Speech Analytics to Voice and Video Communications K E Y B E N E F I T S Enables Service Providers to Accelerate Delivery of Differentiated "In-Call" Voice- Enabled Services at Significantly Lower Cost. • Enables new services without requiring additional software downloads on user devices and deploying expensive NLP solutions for all calls • In-line always-on "in-call" speech processing at a fraction of the cost • Integrated intelligent noise reduction enhances the quality of calls and speech recognition • Accelerates go-to-market of new services using cloud-based "as a Service" model • Flexibility to bring your own network services and deploy the solution in a private cloud or on a Radisys hosted public cloud RSYSAPCAISPV VC2021A Why Radisys • Radisys develops transformative solutions that propel operators toward becoming digital experience providers with integrated apps that promote data consumption. • We offer proven strategies and end-to-end success management support to enhance operators' market position. • 30 years of product and operational excellence serving the telecom community. • Our team of experts collaborate with you to introduce a full suite of locally relevant apps and digital capabilities. • Radisys helps ensure operator success with a seamless implementation of a market-specific strategy. CORPORATE HEADQUARTERS: 8900 NE Walker Road, Suite 130, Hillsboro, OR 97006 +1-503-615-1100 | 800-950-0044 | Fax +1-503-615-1121 | | ©2021 Radisys Corporation. Radisys is a registered trademark of Radisys Corporation. All other trademarks are the properties of their respective owners. February 2021 time translations of the conversation to foster more effective communication in the preferred language. This in-line service helps businesses prove their customer-centered strategy by communicating in the caller's preferred language. Businesses can further extend their positive customer experience by retaining this preferred language information in a customer record tied to the caller's number. With that information restored, subsequent calls begin with the preserved language. Speaking the key phrase at any time can trigger the system to respond to a caller's request to change the language. Summary The opportunities for incorporating intelligent in-call voice & video analytics are endless. The Radisys Engage In-Call Assistant delivers high-value benefits and advantages to communication service providers by allowing them to innovate services that sharpen their competitive edge in today's marketplace. As operators strive to reduce churn and grow their ARPU associated with enterprise and consumer subscribers, empowering applications and service offerings with cost- effective intelligent analytics can differentiate services and build a strong ROI that improves their competitive edge.

Articles in this issue

Links on this page

view archives of Solution Briefs - Engage In-Call Assistant Solution Brief