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RADISYS SOLUTION BRIEF | Voice-Enable Your Chatbots and Expand Their Reach
Today's chatbot applications are helping businesses improve the customer engagement
experience for tech-savvy customers. But those not choosing to use text-based
interactions are often left in long call queues waiting for an agent to take their call.
The new-age customer experience centers demand a conversational voice-powered
virtual assistant application that can scale to handle the rising demand for digital
customer interactions—cost-effectively.
The Engage Speak2Bot solution provides the complete set of programmable capabilities
to cost-effectively empower your text-based bots with conversational voice and
video intelligence. It provides a turn-key cloud-based solution that understands a
comprehensive set of languages and augments chatbots with phone-based services to
extend its reach beyond website and mobile apps.
S O L U T I O N B R I E F
Voice and Video-Enable Your Chatbots
