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rsys_solution_brief_engage_speak2bot_03302021A

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www.radisys.com RADISYS SOLUTION BRIEF | Voice-Enable Your Chatbots and Expand Their Reach Today's chatbot applications are helping businesses improve the customer engagement experience for tech-savvy customers. But those not choosing to use text-based interactions are often left in long call queues waiting for an agent to take their call. The new-age customer experience centers demand a conversational voice-powered virtual assistant application that can scale to handle the rising demand for digital customer interactions—cost-effectively. The Engage Speak2Bot solution provides the complete set of programmable capabilities to cost-effectively empower your text-based bots with conversational voice and video intelligence. It provides a turn-key cloud-based solution that understands a comprehensive set of languages and augments chatbots with phone-based services to extend its reach beyond website and mobile apps. S O L U T I O N B R I E F Voice and Video-Enable Your Chatbots

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