Solution Briefs

3 www.radisys.com RADISYS SOLUTION BRIEF | Engage AI-based Noise Reduction Ensures Clearer Communication Experience The Engage In-Call Assistant's Noise Reduction service uses advanced AI-based techniques to eliminate or reduce the level of background noise in the desired signals to improve sound quality and conversation intelligibility. The deep learning-based noise cancellation algorithm removes background noises that otherwise could not be eliminated through a basic algorithm. It gives professionals, remote teams, teachers, doctors and call center agents a noise free working environment, anywhere. The Radisys Engage In-Call Assistant includes a comprehensive suite of programmable speech and video analytics tools to power new, innovative, and intuitive services such as personal virtual assistant and biometric authentication. The Engage platform gives communication service providers and conferencing solution providers the performance, security, quality, and control they need to build scalable high-value customer experiences over their network services and as over-the-top applications. Service Providers can deploy Engage In-Call Assistant in their private datacenter, in a Radisys hosted cloud, or add it to the Radisys Engage Media Server deployed in their network. Key Benefits: • Improves voice and video conference experience and enhances productivity of business meetings anywhere, anytime. • Increases business and customer loyalty by offering easy-to-use high value services that address a common problem. • Provides flexibility to adapt to specific customer needs with programmable capabilities. • Improves customer experience and reduces errors with greater intelligibility of calls – which can translate into higher customer retention AND lower costs. • Accelerates time to market through a cloud-based "as-a-service" solution with reduced total cost of ownership. Call Centers Increase agent productivity when they work from home or open office. Online Teachers Enjoy noise-free productive remote classes with your students. Remote Teams Increase agent productivity Have noise-free meetings with your team members by giving them more flexibility. Business Leaders Work from home or public workspaces without worrying about background noise.

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