www.radisys.com
RADISYS SOLUTION BRIEF | Enhances the Conference Call Experience and Productivity
Ever since the introduction of the first commercially
available video conferencing solution, neither the general
workflow of setting and conducting a meeting, nor the
user experience, have significantly changed. Organizers still
must schedule a meeting, attendees must authenticate
using PINs, and moderators must do all the mundane tasks
to run the meeting. Keeping participants engaged and
focused during a conference call is a common problem.
Often, participants are busy making notes versus actively
concentrating on the discussion.
Conversational AI-based services, built into conferencing solutions, are
changing the conference experience for enterprise users. They take the pain out of bringing participants
together, starting, recording, transcribing, and even translating meetings without DTMF or keyboard
controls, which takes time and can be error prone. The in-call voice assistants improve productivity
and increase engagement by performing several tasks that may otherwise be distracting to meeting
participants and reduce meeting productivity. They also save time and energy by automating the task
of sending call notes, assigning action items, and boosting real-time collaboration that can dramatically
improve workplace productivity. Further, with voice and facial authentication replacing PIN-based dialing,
data security at critical meetings is significantly enhanced.
S O L U T I O N B R I E F
Engage In-Call Virtual Assistant
Enhances the Conference Call
Experience and Productivity
"Hey Sophie"...mute all participants.
"Hey Sophie"...record the call.
