Solution Briefs

Radisys Engage Digital Platform

Issue link: https://hub.radisys.com/i/1450506

Contents of this Issue

Navigation

Page 2 of 5

3 www.radisys.com RADISYS SOLUTION BRIEF | Radisys Engage Digital Platform Radisys' Communications and Digital Engagement Platform as a Service Solution Today's services networks, which have stringent performance level guarantees and reach closer to the user or business edge, can create leading, differentiated services. Radisys' Engage Digital Platform solution is a real-time communication and digital engagement platform based on carrier- proven technologies deployed in more than 150 mobile networks globally. The platform provides rich APIs to enable developers to add these capabilities easily to applications and business workflows. It also leverages plug and play SDKs for Android and iOS platforms and can provide turnkey enterprise communications and media-based applications. These capabilities reside on a white-label platform to allow network operators to offer brand-focused messaging. Radisys' CPaaS system powers voice and video processing for real-time communication applications, such as VoIP, UC and VoLTE, audio and video mixing, speech recognition, and advanced media features like biometric authentication and real-time video-based security services. With both cloud-based and on-premises deployment options, network operators can leverage cloud processing economies without security concerns and regulatory hurdles. These inherent capabilities provide a platform that allows service providers to have services deployed in weeks to start attracting new subscribers and business clients. The proven market-leading technology leverages integrated DevOps methodology that can increase the velocity of new services. Expanding Opportunities with Differentiated Engage Digital Platform Portfolio Capabilities in the Engage Digital Platform toolkit support the full range of communication services, from voice and video calling, messaging, and call routing to robust AI-enabled solutions on 5G networks. The platform can power eCommerce and customer care applications using natural language-based virtual agents; it also is ready for the 5G-driven real-time IoT services like computer vision, biometric authentication, and speech analytics. These capabilities are the leading edge of services that can drive more significant ROI and user stickiness by creating unique network services. These capabilities also distinguish Radisys Engage Digital Platform's offering from other CPaaS concepts rooted in public cloud- based voice and messaging service enablement. As a result, the competition's end customers are limited to OTT communication applications that offer best-effort performance. Customers using services hosted on the Engage Digital Platform have end-to-end service management, which allows a much broader range of services that meet users' expectations. The Radisys CPaaS solution offers unique benefits: Engineered and optimized for latency-sensitive edge applications like AR/ VR, computer vision, IoT, and Security/Surveillance services. Built with web-scale and telco- compliance mandates to provide horizontal scale and performance- backing SLAs. Field-proven building block wrappers facilitate rapid time-to- market for new services and broad developer community reach.

Articles in this issue

Links on this page

view archives of Solution Briefs - Radisys Engage Digital Platform