Issue link: https://hub.radisys.com/i/1503191
engagedigital.ai 2 CORPORATE HEADQUARTERS: 8900 NE Walker Road, Suite 130, Hillsboro, OR 97006 +1-503-615-1100 | 800-950-0044 | Fax +1-503-615-1121 | www.radisys.com | info@radisys.com ©2023 Radisys Corporation. Radisys is a registered trademark of Radisys Corporation. All other trademarks are the properties of their respective owners. June 2023 Key Applications Key Features Contact Center Video Marketing: Businesses can play short videos showcasing product demos, special offers, and promotions. These videos can be played before the call is connected or during hold time, capturing customers' attention, providing engaging and informative content, and ultimately increasing sales. Outbound Video Caller ID: Call centers can play short videos or use static images as authentic caller ID to increase the chance of a call pick up. Personalized Video Ring Tone: Allows subscribers to subscribe to a premium service to create personalized video ringtones, adding a fun and customized touch to their communications when connecting with loved ones. Freemium Calling Services: Mobile/ VoIP operators can offer ad-supported free (or reduced cost) voice call services to subscribers by pushing in-call video ads. Community Message Broadcast: Service providers can play a crucial role in assisting local governments and communities in sharing public safety news, critical announcements, and educational content as in-call announcements. C U S T O M I Z A B L E Flexibility to specify media file type (audio, video, or image) to play in different scenarios - welcome greeting, call announcement, ring back tone, on-hold – for different callers and time of the day. D E E P I N S I G H T S Detailed report for usage tracking & revenue recognition. P RO G R A M M A B L E PROGRAMMABLE Drag and drop visual design tool, APIs, SDKs Q U A L I T Y O F E X P E R I E N C E Bandwidth optimized HD Video and stereo audio quality media. M U LT I - A CC E S S Works in web-based, UC, cellular, and PSTN in-call experiences. M U LT I - M O DA L Supports different media formats adapted to device capabilities. M U LT I - D I R E C T I O N A L Works for both inbound and outbound calls. I N T U I T I V E O P E R AT I O N Easy to operate using Visual design tools, APIs, and SDKs. E A S E O F CO N T E N T M A N A G E M E N T Integrates with CSP/enterprise content library portal. S C A L A B L E Built to meet telco scale - millions of subscribers. D E P L OY M E N T F L E X I B I L I T Y Hosted in the operator network, private or public cloud. We Help You Succeed! Radisys Engage business model is focused on channels and ensuring our customers are successful in servicing their enterprise, SMB, and consumer customers. We have 20+ years of experience in digital services, supporting our OEM, ISV, and reseller channels with products that offer telco-grade reliability, scalability, serviceability, and automation. Achieve higher double-digit margins Compete with cost effective solution Promote your brand Professional service to meet custom requirements Training & Support Self-Service Developer toolkits RSYSEDPAPPVCHIME06272023B Learn More About Engage Video Chime