engagedigital.ai
1
Engage Live Call
Translation
Make language barriers a thing of the past
with real-time in-call translation
Globalization has brought the world closer, however language barriers
still stand in the way of expanding global reach. Engage Live Call
Translation offers a unique, reliable, and cost-effective solution to have
live communication in any language, with anyone, anytime.
A P P L I C A T I O N B R I E F
NO APP
REQUIRED
Key Benefits
Enhances Customer Experience
• Real-time translation experience for live calls. No need to go
through the inconvenience of switching between translation apps.
• Activate the translation service at any point during your
call—no preplanning necessary!
Lowers Operation Cost
• Reduce costs of hiring multiple human translators with different
language skills.
• Slash your translation expenses by over 50% while preserving the human
touch of a conversation .
Adds New Revenue Stream
• Offer Live Call Translation as a premium value-added service to your
unified communication, contract center, conferencing, PSTN, and cellular
voice customers. Enhanced features like transcription can layer on to
increase transactional and lifetime value of customer.
Expands Global Reach
• Empower your enterprise customers to expand their business
globally and scale it cost-effectively.
PSTN/Mobile
UC/OTT Apps
Browser Apps
Conferencing
Simply add Engage Live Call Translator
to your existing voice communication services.
• Voice over LTE/ 5G
• SIP-based Voice Calls
• WebRTC-based Voice Calls