Join Radisys at the biggest Customer Contact event in Australia of 2022!
Contact centers are transforming to integrate the best of digital engagement and communication technologies to deliver world-class experiences to customers. CCW Gold Coast will explore how contact center leaders and their teams can find the right vision, tools, tactics and technologies to take their contact centers to the next level.
On February 24th, join the main stage at 10:10 am - 10:40 am for an Executive Panel: Balancing Customer Friction and Personalised Experiences with Digital AI: Can We Integrate Human within Digital Channels?
Speakers include:
Adam Geneave - Chief Customer Officer, Air Asia
Richard Spencer - Chief Customer Experience Officer, Business Australia
Tarnya McKenzie - Chief Customer Officer, City of Port Phillips
Al Balasco - Head of Media, Core, and Applications Business, Radisys
