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6 www.radisys.com RADISYS FEATURE LIST | Radisys Engage@Work Stories CONTENT CONSUMP TION Stories is a content platform of videos and pictures. Users can check out the latest short videos and updates in the form of pictures that are available on the platform in the stories section. The content consists of both in house and third party content and the content is updated daily. Third party content is from relevant content partners specially curated for user consumption on the platform. Once a user sees a video, he can also forward or share the same to other users. CONTENT PUBLISHING Stories explored by the users are uploaded via a web portal. The web portal's main functionality is for curating the video content and uploading it onto the platform. Each major content partner can have their own individual accounts and the stories by the respective account holders can be published with varying time frames of display to the customers (1 day, 1 week, etc). The two major types of stories are video forms and pictures with text forms. Channels Channels are a 2-way interactive chat based platform where brands, businesses, organizations and services can communicate directly with customers over the platform. Brands and businesses can send promotional offers, service and news updates and any desired content to their users. Similarly users can also ask queries, raise requests and communicate with the brands. DISCOVER CHANNEL S User will be able to discover a channel by searching the channel from the channel discovery page. FOLLOW CHANNEL S Once the user searches for a channel, he will be able to follow and unfollow a channel. After following a channel, user will be able to interact with the channel. After a channel is unfollowed by the user, user will not be able to interact with the channel. INTER AC TION WITH CHANNEL S Inside channels, once a user follows a channel, he will be able to the following functionalities: • Access the menu and sub-menus configured and customized by the channel • Receive messages in the form of text, voice, images, videos and rich media sent by the channel • Forward and delete a message received on the channel • Send images, files, contacts, videos, voice messages and location to the channel CHANNEL UPDATES Once a user follows any channel, he will get constant updates from the channel which can be viewed by visiting the respective channel. Both past messages and all unread messages can be viewed. When the user opens a channel for the first time after following it, he can see the five last messages sent by the channel.

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