Solution Briefs

4 www.radisys.com RADISYS SOLUTION BRIEF | Add the Power of Conversational AI and Speech Analytics to Voice and Video Communications The cloud-based In-Call Assistant can be deployed in the service provider network or hosted by Radisys in a public cloud. It can seamlessly integrate with the service provider's digital assistant infrastructure, the telephony infrastructure, and any 3rd party applications to deliver conversational AI-powered services to millions of subscribers and businesses. Generate New Revenue Streams with In-Call Actionable Analytics The advanced speech and video processing in Engage In-Call Assistant solution enables actionable analytics that invoke background noise reduction, biometric authentication, sentiment-triggered alerts, and real-time language translations. With in-call wake-word detection capabilities, the system can also provide personal virtual assistant services to callers, allowing them to speak words to invoke actions like "hold my call," "mute my line," "record the call," and "transcribe the call," to name a few. The Engage In-Call Assistant solution creates new opportunities for service providers by enabling cost-effective and innovative digital engagement applications for multiple verticals. U S E C A S E 1: R E A L - T IM E B AC KG RO U N D N O IS E R ED U C T I O N Working from home or participating in conferences in unpredictable, noisy environments is the new way of life. These transient noises are incredibly distracting both to the speaker and the bridge participants, reducing call effectiveness and team productivity. Traditional simple noise filters and basic noise cancellation algorithms are effective in limited scenarios. Businesses need better systems that can filter real-world noises like a crying baby, barking dogs, emergency sirens, airport announcements, and even keyboard clicks. Smart Speaker Smartphone Telephony or OTT Call Engage In-Call Assistant Bot Intent Engine Conference Calls Peer-2-Peer Call Supports a variety of natural language bot platforms in private and public cloud deployments Integrates with 3 rd Party Applications Bring your own bot engine or Radisys hosted

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