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www.radisys.com
RADISYS SOLUTION BRIEF | Voice and Video-Enable Your Chatbots
The diagram above illustrates the process of a voice caller interacting with Speak2Bot. The interaction
begins when someone sends a request for the price of a particular smart ultra-high-definition television.
The bot can indicate the item is on sale for a current sale price that remains effective until the end of the
deal when the price returns to a higher value. The bot can also include a prompt about placing an order
to entice purchase at a discounted price.
Telephone
Network
"What is the price of
the 70-inch 4K TV?"
"That TV is on sale for
$500 until Saturday, when
it goes back to $600.
Would you like to purchase
it today and save?"
What is the price of the
70-inch 4K TV?
That is on sale for
until
, when it
goes back to .
Would you like to purchase
it today and save?
Price Query:
Product Number:
Engage
Speak2Bot
1
6
2
5
3
Chatbot
Product Info:
Current Price:
Original Price:
Price Change Date:
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Key Benefits
Realize increased business opportunities of your chatbots by:
• Creating customized, voice-powered solutions that increase the reach of your chatbots by
supporting your customers' omnichannel engagement
• Reducing the costs of developing multi-lingual bots by eliminating the cost of expensive and
custom platforms for speech recognition
• Accelerate time to market by using a turn-key, high-quality, proven service that does not require
significant in-house skills to integrate third-party systems
