Online video calls and conference calls are essential to communicate with our colleagues and get work done. The expediency of these forms of communication — whether via an online platform like Zoom or a traditional telephony conferencing solution — has moved them from a convenience to an essential tool. This is especially true as businesses continue to rely on conferencing solutions for an at-home workforce.
As convenient as these tools have become, they aren’t without their downsides. Ensuring that employees are as productive as possible, engaged and experiencing minimized distractions can be challenging for a business dependent on conferencing solutions.