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Radisys Engage Intelligent Virtual Assistant Solution

Interactive Voice Response (IVR) systems are a prime operational service that helps companies provide services to their customers. Yet, many IVRs reside on legacy ecosystem platforms that subject callers to confusing and frustrating button-pushing. These relics that kicked off new ways of handling customer centers are not able to provide efficient and quick support for today’s customers’ demands. 

Legacy solutions reside on rigid platforms that endure long update cycles and deployments that can require from weeks to months to  make changes through the system. “Upgradability” and “flexibility” are not in their vocabularies. 

Previous Flipbook
Engage Field Services Communication Solutions
Engage Field Services Communication Solutions

Work smarter by maximizing the utility of your applications. Extend communication capabilities to cut opera...

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Open Disaggregated Broadband Access: Unleash rapid innovation with economies of scale
Open Disaggregated Broadband Access: Unleash rapid innovation with economies of scale

Transitioning to an open and disaggregated architecture is the key to combating the market conditions threa...