Radisys Engage Video Assistant (EVA) is the world’s 1st App-less AI-powered video bot application that users can simply dial into. Unlike commoditized chatbots and voice-based digital assistants that need internet connectivity, the EVA answers queries with video responses by human-like avatars that can be integrated in any IVR telephony solution, websites and apps. The breakthrough AI Service enables automated human-like video interactions with brand ambassadors and support agent – simply by dialing a regular phone number – no app download required. This patent filed innovation can bring an end to the era of never-ending call-hold music and IVR frustrations currently experienced on helplines.
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