The bot was deployed by Reliance Jio to serve serving 370 million subscribers in India. Jio is helping its business customers to enhance their customer service, reduce their customer support cost, and enhance agent productivity.
Jio is helping its business customers to enhance their customer service, reduce their customer support cost, and enhance agent productivity, an official statement said.
Reliance Jio debuted this patent-filed innovation along with Radisys at last year's India Mobile Congress in Delhi. This video assistant facility was developed by Jio along with US based Radisys, which is a Reliance Industries subsidiary.
