Reliance Jio unveils world’s first app-less video call bot

October 25, 2019

 

Reliance Jio introduced the world's first video call assistant which can be accessed without needing a dedicated app.

At the ongoing Indian Mobile Congress 2019 in New Delhi, Jio showed off a video call assistant bot that is aimed at customer support and communications . All it requires is a 4G-enabled phone call to connect with this AI-backed bot. It will one day replace the wait-times before talking to a customer care executive. 

This innovation comes in partnership with Radisys, which is a US-based company and a subsidiary of Reliance Industries Ltd. The Jio bot can listen and understand the customer's queries and provide relevant answers in return.

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Reliance Jio introduced the world’s first video call assistant which can be accessed without needing a dedicated app.

At the ongoing Indian Mobile Congress 2019 in New Delhi, Jio showed off a video call assistant bot that is aimed at customer support and communications. All it requires is a 4G-enabled phone call to connect with this AI-backed bot. It will one day replace the wait-times before talking to a customer care executive.

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