Radisys Keynote: How Programmable Digital Engagement Can Evolve Customer Experience Past Voice & Messaging
Tuesday, December 7th, 3 PM CET
TADSummit is the event for programmable communications since 2013. All presentations, workshops, and panel discussions will be given from 8th November 2021 to 8th December 2021.
Radisys experts Adnan Saleem, CTO – Software and Cloud Solutions, and Al Balasco, head of Media, Core, and Applications Business, are featured keynote speakers.
Today’s digitally powered economy is set to take off. By leveraging the high-bandwidth, low-latency network services, operators use APIs to expose their network services, allowing a vast community of new mobile and web application developers to create new experiences without telephony communications infrastructure expertise. With the rapid advances in fixed and wireless networks, such as 5G, service providers are in a position to leverage this new programmable communications paradigm to facilitate a new wave of innovation in immersive real-time communications, IoT, Artificial Intelligence, Media Analytics, and Edge Computing applications.
Radisys enables a range of new digital engagement applications that can help service providers innovate and increase revenue. Rather than relying on just voice-first capabilities, service providers powered by Radisys Engage can open their networks to the innovation of programmable AI, Speech Analytics, and Computer Vision and create unique applications that will attract and retain consumers and businesses.
You will learn:
- How conversational AI-based Video Virtual Assistants to automate customer engagement
- How conversational in-call assistants can performs biometric authentication, reduce background noise on live calls, and more
- How to use virtual assistants for hyper-personalized digital commerce in AR/VR applications