Radisys' Al Balasco, Head of Media, Core and Applications talked with Eric Kapf, GM of Enterprise Connect about changing world digital communications and the growing importance of customer experience. Learn how the Radisys Engage portfolio of products and solutions is enabling companies around the world to elevate their offerings to optimize the customer experience.
Home
»
Digital Engagement and Communication
»
Amplify Your Analytics and Engage Your Audience: An Enterprise Connect Interview
Other content in this Stream

UC Summit: Unlocking the Power of Unified Communications, Collaboration and CX
Join Radisys Jan 25-Feb 20 to delve into technologies for unified communications, collaboration and CX. Check back for presentation times and dates!

ContactMakers Selects Radisys Engage Media Server to Power Cloud-Based Customer Interaction Suite
Radisys’ industry-leading real-time media processing platform to serve as foundation for live high-quality customer interactions to boost customer relationshipsHILLSBORO, OR, U.S. – December 17,...

Tallence Selects Radisys’ Engage Platform as Foundation for New Cloud Messaging Solution
Radisys’ media server to function as backbone of a new voice messaging system for large multi-national European fixed and mobile operatorHILLSBORO, OR, U.S. – December 16, 2020 – Radisys®...

Beyond AI in the Contact Center - Radisys Engage Makes Every Digital Interaction Better
AI is about enhancing the human experience, not replacing it. The question is how AI can serve customers better. Customers are in charge; they don’t think about omnichannel, they simply want solutions

Webinar: AI-enhanced Customer Service
Artificial Intelligence (AI), Natural Language Understanding (NLU) and Advanced Speech Recognition (ASR) capabilities are continuing to improve, enhancing traditional Interactive Voice Response (IVRs)

Introducing the Radisys Engage Virtual Assistant
Radisys Engage Virtua Assistant (EVA) is the world’s 1st App-less AI-powered video bot application that users can simply dial into. Unlike commoditized chatbots and voice-based digital assistants that

Radisys Unveils Engage@Work: A Communication and Digital Engagement Solution for Service Providers and Businesses
Radisys Engage Intelligent Virtual Assistant Solution
Boost customer experience and improve contact center efficiency.

After Jio Deployment, Radisys Rolls Out AI Bot Globally
The bot was deployed by Reliance Jio to serve serving 370 million subscribers in India. Jio is helping its business customers to enhance their customer service, increase efficiencies, and more.

Radisys Delivers its Engage AI-based Media Apps on OpenNESS to Accelerate 4G and 5G Networks Innovation
Radisys announced the deployment of the Radisys Engage portfolio of digital engagement and AI-based real-time media applications on Open Network Edge Services Software (OpenNESS)

Powering the Engage Video Assistant to Enhance the Digital Customer Experience
In today’s global economy, with more consumer choices and worldwide brand reach, the customer experience matters more than ever. Discover how the Engage Video Assistant creates a better experience.

Today’s Radisys: An Exciting and Diverse Telecom Solutions Provider
From a digital video assistant to leadership in open network communities and more, Radisys has become one of "the most exciting and diverse telecom solutions companies in the market".

Radisys Unveils Engage Virtual Assistant – World’s First AI-Powered Video, Voice and Text Enabled Bot
Provides unique digital user experience for ecommerce, consumer brand engagement and customer serviceHILLSBORO, OR, U.S. – March 12, 2020 – Radisys® Corporation, a global leader of open telecom...