Customer Care
Secure, reliable and accurate communications whenever your customers need you
In a fast-moving world where consumers expect connected everything at all times, why should customer support be any different? It doesn't have to be. With Radisys Engage@Work it isn't. Learn more about our unique customer care offerings here.
58:38Artificial Intelligence (AI), Natural Language Understanding (NLU) and Advanced Speech Recognition (ASR) capabilities are continuing to improve, enhancing traditional Interactive Voice Response (IVRs)
Artificial intelligence, machine learning, natural language processing (NLP) and speech recognition capabilities are new technologies that some companies are using to virtualize and automate self-serv
From a digital video assistant to leadership in open network communities and more, Radisys has become one of "the most exciting and diverse telecom solutions companies in the market".
To win and retain customers in today’s hyper-competitive market, customer experience needs to take back some personalization. Digital video assistants offer new tools to do just this.
Radisys announced the deployment of the Radisys Engage portfolio of digital engagement and AI-based real-time media applications on Open Network Edge Services Software (OpenNESS)
The bot was deployed by Reliance Jio to serve serving 370 million subscribers in India. Jio is helping its business customers to enhance their customer service, increase efficiencies, and more.
In today’s global economy, with more consumer choices and worldwide brand reach, the customer experience matters more than ever. Discover how the Engage Video Assistant creates a better experience.
Provides unique digital user experience for ecommerce, consumer brand engagement and customer serviceHILLSBORO, OR, U.S. – March 12, 2020 – Radisys® Corporation, a global leader of open telecom...
Support from Intel enables innovative low latency, high-bandwidth applications for 4G and 5G networksHILLSBORO, OR, U.S. – March 3, 2020 – Radisys® Corporation, a global leader of open telecom...
1:26The Radisys Engage Video Assistant technology enables this video call with Aalekh Kapoor, HDFC Bank Bot to seek information on various loan products like Personal Loan, Car Loan, Two Wheeler Loan & Lo
1:43The Radisys Engage Video Assistant enables this video call with Axis Bank Loan Genie Bot to seek information on various loan products like Personal Loan, Home Loan, Working Capital Loan & Business Loa
3:16Radisys Engage Video Assistant is the world's 1st App-less AI-powered video bot application that users can simply dial into. This video features the 1st Video Call Bot, demonstrating how the EVA answe
To highlight the possibilities of 5G, Radisys assisted in a demo which allowed users to self-upgrade to a premium, 4K video service instantly, which was enabled through a 5G network slice.
Solution enables inline analytics for e-commerce, customer service, and virtual assistant services in public or private clouds, reducing costs by more than 90 percent over traditional...
Today's 5G and private IoT networks bring significant increases in uplink performance, bandwidth and speed, along with the ability to support edge computing. This white paper
