Customer Care
Secure, reliable and accurate communications whenever your customers need you
In a fast-moving world where consumers expect connected everything at all times, why should customer support be any different? It doesn't have to be. With Radisys Engage@Work it isn't. Learn more about our unique customer care offerings here.
AI is about enhancing the human experience, not replacing it. The question is how AI can serve customers better. Customers are in charge; they don’t think about omnichannel, they simply want solutions
58:38Artificial Intelligence (AI), Natural Language Understanding (NLU) and Advanced Speech Recognition (ASR) capabilities are continuing to improve, enhancing traditional Interactive Voice Response (IVRs)
Boost customer experience and improve contact center efficiency.
The bot was deployed by Reliance Jio to serve serving 370 million subscribers in India. Jio is helping its business customers to enhance their customer service, increase efficiencies, and more.
Radisys announced the deployment of the Radisys Engage portfolio of digital engagement and AI-based real-time media applications on Open Network Edge Services Software (OpenNESS)
In today’s global economy, with more consumer choices and worldwide brand reach, the customer experience matters more than ever. Discover how the Engage Video Assistant creates a better experience.
From a digital video assistant to leadership in open network communities and more, Radisys has become one of "the most exciting and diverse telecom solutions companies in the market".
Provides unique digital user experience for ecommerce, consumer brand engagement and customer serviceHILLSBORO, OR, U.S. – March 12, 2020 – Radisys® Corporation, a global leader of open telecom...
Today's 5G and private IoT networks bring significant increases in uplink performance, bandwidth and speed, along with the ability to support edge computing. This white paper
Learn how the Ready Telco One TM Forum Catalyst Team created gamified customer journeys enabled by a dynamic partner ecosystem and marketplace
Drives speech enablement for hands-free interactions in “gamification” project designed to deepen Service Providers’ customer engagement offerings HILLSBORO, OR, U.S. – July 15, 2020 – Radisys®...
TMC selected Radisys Engage Video Assistant and Radisys Connect Open Broadband as winners of the 2020 Communications Solutions Product of the Year Awards.
