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Webinar: AI-enhanced Customer Service

Artificial Intelligence (AI), Natural Language Understanding (NLU) and Advanced Speech Recognition (ASR) capabilities are continuing to improve, enhancing traditional Interactive Voice Response (IVRs) and enabling new virtual customer assistance services in Contact Center.

The social value provided by video interactions creates a more intimate experience for customer service, sales, and brand engagement. Bots that can leverage the benefits of video– such as Radisys Engage Video Assistant – allow businesses to automate customer support while still creating a personalized experience for customer service, sales, and brand engagement

Intel provides key technologies such as Open Visual Cloud, AI optimization Software on Intel® Xeon® Scalable processor and accelerator to enable heavy media processing for advanced speech recognition, transcoding, encryption, and mass scalability in AI powered video call-bots.

This webinar gives the introduction of the Radisys Engage Video Assistant and Intel’s AI capabilities in the areas of Conversational AI, Media Transcoding and Video Analytics.

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Connecting Us Together: How Radisys India Thrived During COVID-19
Connecting Us Together: How Radisys India Thrived During COVID-19

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Introducing the Radisys Engage Virtual Assistant
Introducing the Radisys Engage Virtual Assistant

Radisys Engage Virtua Assistant (EVA) is the world’s 1st App-less AI-powered video bot application that use...