Delivering Conferencing Service Benefits at Colt Technology Services

June 4, 2014 Al Balasco

Every year Radisys’ powers billions of minutes of business conducted via service provider hosted collaboration sessions. And buttressed by support of unified communications features and rich media collaboration, extensions to Web enabled clients, and the final stages of TDM to VOIP transformation on the back end, the need and value of business conferencing continues to grow.

Colt Technology Services is a company capitalizing on these trends to serve their customers and deliver a feature rich collaboration solution and exploit their multi-service portfolio.  Colt provides a comprehensive range of IT services on a transcontinental network.  Their voice offering, which include unified communications and contact center services are delivered on an IMS network.  With Colt’s recent launch of the Radisys Integrated Conferencing Solution, tightly integrated with Webex web conferencing, and managed in their network, Colt can provide yet another business critical service to their customers extending their SLAs based on the combination of their managed network and a Radisys’ geo-redundant conferencing platform.  And while Colt’s customers have yet another value added service from their full-service, trusted partner, Colt can drive new revenues and greater service stickiness.

One of the underlying benefits of the solution is the foundation of Radisys’ multi-service IMS / VoLTE media resource function (MRF).  It provides a future proof platform for COLT video and mobile services with significant potential ROI through common infrastructure sharing (capex and opex savings), a video and WebRTC enabled network resource, and fully IMS compliant for integration into their IMS core and application servers.

Our Colt Case Study provides more detail on the value Colt and their customers derive from this new solution, and underlying Radisys MRF.

About the Author

Al Balasco

Al Balasco is the Head of Media, Core and Applications Business. Prior to his current role, he was the Sr. Director of Product Management for the Media Server business. Before joining Radisys in October 2010, Al was the Director of Product Management in Avaya Inc.’s Unified Communications business unit where he was responsible for the delivery of a variety of collaboration solutions and partnerships. Prior to Avaya, Mr. Balasco was the Vice President of Product Management at Spectel and was instrumental in defining the company’s VOIP conferencing and collaboration strategy. He also served as Director of Marketing for Sonexis Inc. and Director of Product Management at Brooktrout Software. Mr. Balasco has over 25 years of product management, business development and marketing experience in the telecommunications industry and has an MBA from Northeastern University in Boston.

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