ng-voice and Radisys today announced a strategic partnership that brings agentic in-call AI directly into the operator voice network—opening a new class of intelligent, value-added voice services built on a fully cloud-native IMS foundation.
By integrating Radisys’ already-launched In-Call AI capabilities with ng-voice’s ultra-lightweight, stateless IMS core, operators gain the ability to introduce AI-driven voice services—such as real-time call assistance, automated summaries, contextual follow-ups, fraud detection and live language support—within a standards-based, operator-controlled IMS environment. The solution embeds intelligence directly into the voice layer while preserving the reliability, security, and policy control required for carrier-grade services.
Crucially, the partnership enables operators to evolve voice on their own terms. Advanced capabilities can be introduced selectively and positioned as premium, use-case-driven offerings for consumer and enterprise segments, without disrupting existing voice services or compromising regulatory and operational requirements.
Together, ng-voice and Radisys offer operators a commercially compelling path forward:
-
Transform voice services into smarter, more secure and more meaningful interactions – creating new value for consumers, enterprises and the operators who power the calls.
-
Create incremental revenue opportunities through premium, interactive, data-rich and monetizable voice features
-
Reduce total cost of ownership with ng-voice’s automated, microservices-based IMS architecture
-
Accelerate deployment using a cloud-native IMS footprint designed to install in days rather than months
By combining Radisys’ agentic AI capabilities with ng-voice’s cloud-native IMS, the partnership opens a path for operators to re-engage with voice as a platform for innovation—adding intelligence where it delivers value, while keeping mission-critical voice infrastructure simple, resilient, and cost-efficient.
“With the Engage Digital Platform and a catalog of ready to go AI-enhanced applications, Radisys are at the heart of the convergence of agentic AI and communications services” said Al Balasco, Head of Media, Core and Applications Business, Radisys. “Together with ng-voice we are leading a new wave of communications innovation, service monetisation, and high-impact societal benefits”.
“We are making it easy for operators to add real in‑call intelligence on top of our cloud‑native IMS,” said Pieter Knikkink, VP Partnerships & Alliances at ng‑voice. “It’s a practical path to differentiated, monetizable voice services.”
Visit our stands in Hall 2 at MWC26 to learn more. Radisys in stand 2D50 and ng-voice in stand 2D55.
About Radisys
Radisys is a global leader in open telecom solutions and services. Its disaggregated platforms and integration services leverage open reference architectures and standards combined with open software and hardware, enabling service providers to drive open digital transformation. Radisys offers an end-to-end solutions portfolio from digital endpoints to disaggregated and open access and core solutions, to immersive digital applications and engagement platforms. Its world-class and experienced network services organization delivers full lifecycle services to help service providers build and operate highly scalable and high-performance networks at optimum total cost of ownership. For more information, visit www.Radisys.com/.
Radisys® is a registered trademark of Radisys. All other trademarks are the property of their respective owners.
About ng-voice
ng-voice is a Germany-based telco software provider, dedicated to revolutionising voice production in 4G/5G networks for both consumer and IoT use cases. Our flagship product - the Hyperscale IMS (IP Multimedia Subsystem) Solution - is infrastructure-agnostic, cost-efficient and fully automated. Being 100% containerised (with a container size of less than 25MB) and Kubernetes-based, our offering is ready to deliver VoLTE, VoNR and VoWiFi with up to 70% lower total cost of ownership (TCO), very fast deployment times and simplified lifecycle management. Whether you're a small operator or a Tier 1, ng-voice is the perfect partner to help you explore new revenue opportunities and future-proof your net-works.
Web: www.ng-voice.com
LinkedIN: https://www.linkedin.com/company/ngvoice/
